How do we get a refund for a cancelled appointment?
In order to receive a full refund, cancellations must be received at least 24 hours before the scheduled appointment time. All cancellations must be done through email and sent to firstname.lastname@example.org. If a cancellation is made less than 24 hours before the scheduled appointment, a $60 cancellation fee will be applied. The remaining balance will then be refunded to the cardholder. Please note that refunds can take anywhere between 7-14 days to process.